CUSTOMER SERVICE
Customer Service is a very important part of our company. No matter
how small or how big a problem may be, our Customer Service
Department will be there for you, and the problem will be taken care of
before the call ends. It is our goal to be on a personal basis with each
of our customers. We are all here to be supportive and strive to make
our services as best as possible.
Customer Service is a very important part of our company. No matter
how small or how big a problem may be, our Customer Service
Department will be there for you, and the problem will be taken care of
before the call ends. It is our goal to be on a personal basis with each
of our customers. We are all here to be supportive and strive to make
our services as best as possible.
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DME-Durable Medical Equipment
The DME department provides our customers with supplies that assist with treatment of a variety of
medical issues. DME consists of equipment and supplies that are used in the course of treatment or
home care. These cover but are not limited to Incontinence, Tracheotomy, Interral Supplies,
Prosthetics, Crutches, Wheelchairs, Hospital Beds and Portable Bathroom Equipment.
The DME department provides our customers with supplies that assist with treatment of a variety of
medical issues. DME consists of equipment and supplies that are used in the course of treatment or
home care. These cover but are not limited to Incontinence, Tracheotomy, Interral Supplies,
Prosthetics, Crutches, Wheelchairs, Hospital Beds and Portable Bathroom Equipment.
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MARKETING DEPARTMENT
As new referral sources come in and
new physicians are introduced to our
company, are Marketing Department
will schedule introductions for them.
They schedule lunches and in services
for home health agencies, doctor
offices, church organizations, wound
centers, support groups, etc...
This in services are a vital part of our
team to ensure that all questions are
answered and needs are met. We also
schedule educational and product
support in services. We feel that it is
important that we keep that personal
contact with both our patients and our
referral sources. These days, it seems
that everywhere you call you get an
automated recording on the other end,
at Medsource we talk to everyone
personally. We're a big business with
little ways.
As new referral sources come in and
new physicians are introduced to our
company, are Marketing Department
will schedule introductions for them.
They schedule lunches and in services
for home health agencies, doctor
offices, church organizations, wound
centers, support groups, etc...
This in services are a vital part of our
team to ensure that all questions are
answered and needs are met. We also
schedule educational and product
support in services. We feel that it is
important that we keep that personal
contact with both our patients and our
referral sources. These days, it seems
that everywhere you call you get an
automated recording on the other end,
at Medsource we talk to everyone
personally. We're a big business with
little ways.
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MEDICAL RECORDS
Medical Records, like every other position,
is a very important one. This department
is responsible to maintain all medical file
information on each patient. Our Medical
Records staff work hard to maintain
extreme organization and confidentiality of
each of these documents.
Medical Records, like every other position,
is a very important one. This department
is responsible to maintain all medical file
information on each patient. Our Medical
Records staff work hard to maintain
extreme organization and confidentiality of
each of these documents.
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| ACCOUNTS RECEIVABLE All accounts are maintained by the Accounts Receivable Department. They closely monitor each chart. Our Accounts Receivable Department is very important to our company. |
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| Billing Our Billing department is responsible for coordinating payments through all of the insurance companies. These claims are sometimes submitted electronically as well as by paper. |
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SHIPPING AND RECEIVING DEPARTMENT
Our Shipping And Receiving Department is a very busy area.
They are on an extremely busy schedule that must stay on track.
They are responsible to maintain all stock levels to meet the
needs of every order to be shipped or delivered. Our companies
number one concern is our patients, and that they get the
medical supplies they need when they need them.
Our Shipping And Receiving Department is a very busy area.
They are on an extremely busy schedule that must stay on track.
They are responsible to maintain all stock levels to meet the
needs of every order to be shipped or delivered. Our companies
number one concern is our patients, and that they get the
medical supplies they need when they need them.
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